Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide

• Email address when you contact us or subscribe to updates
• Name and message content when you submit our contact form
• Any other information you voluntarily choose to share with us

1.2 Automatically Collected Data

• IP address and general location (country/region level)
• Browser type, device type, and operating system
• Pages visited, time spent, and referral sources
• Cookies and similar technologies (see our Cookie Policy)

1.3 Gameplay Data

• Virtual credits, session progress, and in-game preferences stored locally in your browser
• We do not collect payment or financial information — our games are free to play

2. How We Use Your Information

We use collected data to:

• Provide, maintain, and improve our social gaming platform
• Respond to support requests and contact form submissions
• Send service-related communications and optional newsletters
• Analyse usage patterns to enhance user experience and game performance
• Detect, prevent, and address technical issues or abuse
• Comply with applicable legal obligations

3. Sharing of Information

We do not sell your personal information. We may share data with:

• Service providers who assist with hosting, analytics, and email delivery
• Law enforcement or regulators when required by applicable law
• Successors in the event of a merger, acquisition, or asset sale

All third-party partners are required to handle data in accordance with this policy.

4. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact form data is typically retained for up to 24 months.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict certain processing activities
• Withdraw consent where processing is consent-based
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at support@bonuswaiting.com.

6. Children's Privacy

BonusWaiting is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with data, please contact us and we will promptly delete it.

7. Security

We implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes constitutes acceptance of the revised policy.

9. Contact Us

For privacy-related questions, contact us at support@bonuswaiting.com or visit our Contact page.